How many times do you glance at terms and conditions just to think "I won't understand that anyway, I'll just agree" or "I don't have time to read all that!"
That worried me with TMS... I wanted people to understand what I do and what I do not do, what I will charge for and what I won't.
So this morning I have re-written my terms and conditions in 'non-legal' so that anybody should be able to understand them in a very short time. Of course the full legal T's & C's are there too.